Email support
samuelpharbour@gmail.com
Response time
We aim to reply within 24–48 hours on business days.
Privacy first
Please don't send DNA files or raw genetic data by email. Use the in-app upload flow instead.
Common questions
- Where is my DNA data stored?
Your raw DNA file and parsed variants are stored securely in your private account. We never sell or share it.
- How do I delete my account?
Go to Settings → Account and choose “Delete account and data.” This permanently removes your profile and genetic data.
- Is Variant Pilot a medical service?
No. Variant Pilot provides educational wellness information only and is not a substitute for professional medical advice.
For legal notices, visit our Privacy Policy, Terms, and DNA Data Handling pages.